IT Strategy
In today's business economy, it is
critical to keep IT spending low. Buying only what you need is always a
wise decision. But without a long-term strategy in place, the wrong
technology spending today could prove very costly tomorrow. The larger the
organization, the more this holds true. Altuno Inc. is best at working
with senior staff to not only work within their long-term vision, but also
make important recommendations for the future of their technology
spending.
Vendor Selection
It is extremely important in
today's business world to not only choose the right technology, but also
choose the right technology partners. Altuno Inc. can assist organizations
in working through an IT project right from concept to completion.
Preparing Requests for Proposals (RFPs) and reviewing incoming vendor
proposals are both services that Altuno Inc. can provide. We can even
provide IT Project Management to manage the project all the way through.
This can be beneficial even if you already have an in-house IT Project
Manager. We will work in conjunction with them to see the project gets
done on time and within budget.
“SWAT Team” Technical Support
Altuno Inc. offers technical support on an enterprise
scale. A team member will approach and fix all outstanding technical
issues on each employee’s desktop in the organization. So many
organizations today have full-time staff dedicated to technical
support and yet there is still dissatisfaction among end users. Why?
Because the number of support issues varies greatly from day-to-day. As an
example, one day five support staff may not be able to keep up with the
support requests, while the next day they are being paid to sit around
waiting. The solution is to keep a "skeleton crew" and outsource the rest
on an "as needed" basis. This has been proven to improve
efficiency and, as an additional benefit, boost employee morale. We
will work with your in-house support people to ensure they look good to
the rest of the organization by solving issues as quickly as they
arise.
PC / Network Setup
Establishing the correct
hardware can be critical to a business' success. Let Altuno Inc.
assist you with recommendations and choosing the right technology for your
specific needs. We will also setup the Network Architecture and
Server technologies you require. Every client is unique!
Troubleshooting / Problem Resolution
When you are
choosing a technology partner, there are two important factors.
First, you want a partner with the expertise and the knowledge to solve
problems quickly. Second, you want that partner to be reliably
accessible. Altuno Inc. can be paged and a support consultant will
be dispatched within 2 hours of the initial call. We have the
expertise to solve your technology problems quickly.
Maintenance
Maintaining existing systems are what
companies today are doing to extend the life of their existing systems
instead of buying new too frequently. Paying for maintenance is far
more cost effective than always buying new. This saves money and
aggravation for employees constantly having to change their PC.
Altuno Inc. can be hired under a maintenance contract to regularly service
your equipment; thereby taking a proactive approach to reduce
technology down-time.
Training & Documentation
A key factor that makes
Altuno Inc. a unique choice for a technology partner is the time taken to
provide on-site training of changes made to the existing technology
environment. Documentation can also be provided on new
changes. This reduces much of the mystery behind technology
support. You will have a good understanding of what Altuno Inc. is
doing to make your business more efficient.
Network Security
Keeping
corporate information safe is a very high concern to many organizations
today. There are many ways that a hacker or unauthorized user can gain
access to your network. Your company data is your lifeline to your
customers. You can count on Altuno Inc. to assist you in making the right
decisions of cost versus protection.
Virus Protection &
Removal
Viruses are a real threat and can be more than a
nuisance to your business. Some viruses are very destructive and can cause
loss of data. This can result in significant down-time and affect your
ability to service your customers. Altuno Inc. will install virus
protection software and give advice on how to prevent virus attacks.
Data Backup & Disaster
Recovery
When disaster strikes, whether it be an act of God,
or hardware failure, you will breathe a big sigh of relief when you know
you can recover your critical data from a backup
source. It is imperative to have a disaster recovery plan in place. It
is estimated that 80% of data-driven businesses are put out of
business within 3 months of a complete loss of
data. This is only if they did not have
a reliable backup system in place. Altuno Inc. will gladly provide this
service to ensure your peace of mind.
